Refund Policy
If you are not happy with your purchase and wish to return an item you have all rights to do so.
Please contact us at: support@whimsyloops.com within 30 days from receiving your order.
Provide us with your order number as well as the reason for your return. Our customer service will review the return request and will send further instructions if the return is approved.
Returned items must be unused, in the same condition that we sent it to you, and must include all accessories, manuals and documentation. Whimsy Loops reserves the right to deny return from justifiable reasons, in particular when the returned item does not meet conditions specified above or there is a suspicion that the item have been used or the Client abuses its right to refund.
*Whimsy Loops does not cover the shipping cost for returned products. Any shipping fee has to be paid by the customer.
Let customers speak for us
from 1477 reviewsThis was my first time trying punch needle, and it was so fun! The instructions were simple, and the result looks amazing. It helps me feel calm after a busy day.

This kit surprised me very positively! I felt very relaxed while making a punch needle. My ADHD could finally rest haha The kit includes pleasant to the touch yarns and everything in high quality needed to create your punch needle. Before the package was delivered to me, I watched how it works on the website, but it turned out unnecessary because the instructions were also included in the package. Here is an unfinished wall hanging, and I still have a lot of yarn left!

I love this! It's easy to use and has everything I need. The needle makes such a relaxing sound while I work. It's my favorite new hobby!

The design is so pretty and perfect for my room. The kit is great for beginners and pros. I can't wait to make more!

This kit is so easy to use, even for someone new to crafting. The colors and design are just beautiful. I'll definitely buy another one soon!

This was my first time trying punch needle. The kit made it easy and fun. Instructions are clear and concise. The colors look beautiful together. Highly recommend for beginners.

Everything needed was included in this kit. Very simple to understand, even for kids. My daughter and I enjoyed crafting together. The colors are vibrant and fun. Will buy again.

Amazing kit with everything you need. Simple and easy instructions. Fun project to do alone or with friends. Perfect way to spend an afternoon. I would buy it again.

It was fun and relaxing to make. Perfect for anyone who loves crafting. Instructions are clear, and it is simple to follow. The end result is stunning. Really happy with this kit.

Everything needed was included in this kit. Very simple to understand, even for kids. My daughter and I enjoyed crafting together. The colors are vibrant and fun. Will buy again.

I had a wonderful time with this. It is a perfect beginner kit. The quality is fantastic and all tools are included. Very pleased with it. The end result looks amazing.

A fun and calming activity. The instructions are easy to follow. Quality is great for the price. It is a wonderful hobby to relax with. Really happy with it.

It was fun and relaxing to make. Perfect for anyone who loves crafting. Instructions are clear, and it is simple to follow. The end result is stunning. Really happy with this kit.

It is a nice set everything works perfectly and came as described. If you are a beginner this is a great way to start!

This kit is perfect for me. It has clear instructions and nice colors. I enjoyed working on it over the weekend. The results are satisfying. Would recommend to anyone.
